We have been residents of Sparta, NJ for over 20 years and purchased our own Softub four years ago. Softub makes such a great hot tub at a fantastic value, we decided to invest our own money and launch Sparta Softub, LLC.
As our business grows, we take special pride in treating our customers like family. We are never too busy to take your call and have hand delivered hot tub supplies locally. Since we are a home-based office, we keep expenses down and pass that savings on to you. We are able to offer great sales and discounts while still providing free delivery up to an hour away along with a free Softcare chemical kit with each tub order.
Softub - the company: Softub has been manufacturing Softub spas since 1986, and some of the first tubs are still in customers’ back yards. You can count on a reliable spa, with a strong company to back it up. There are many Softub spas still in operation after over 20 years of service. There are two manufacturing plants. The West Coast plant is in Valencia, California, and the East Coast plant is in New Bedford, Massachusetts. If you ever need accessories, parts, service, or answers – there are dealers and service facilities all over the United States. We have happy customers all over Morris, Sussex, Passaic and Warren Counties in New Jersey, as well as New York, Pennsylvania, Ct., and Ma.
FACTORY AUTHORIZED SERVICE
Sparta Softub, LLC is a factory authorized service outlet for Softub Spas.
Our philosophy is to first give you assistance over the phone or via email to troubleshoot your problem at no charge. If we cannot solve the problem this way, the next step would be to have your Softub or Hydromate power pack brought to us. If parts need to be ordered, turn-around time is usually about one week. We repair all Softub models and replace all parts with original Softub components. Call us and we will be happy to give you an estimate. If you would rather have us come to you, our on-site labor rate is fair and reasonable.
